At cheapyeezys.us, we are committed to providing our customers with the highest level of satisfaction. If for any reason you are not happy with your purchase, please read the following information regarding our refund and returns policy.
Order Cancellations:
- Order cancellations are accepted within 24 hours of the time the order was placed.
- To cancel an order, please contact us by email
- Orders that have already been shipped cannot be cancelled.
Returns & Exchanges:
- We offer a 30-day return period for items that are in new and unworn condition with tags attached.
- To initiate a return or exchange, please contact us by email to confirm the return before sending it back.
- Our customer service team will provide you with return and exchange instructions, the return address, and any other necessary information.
- If the return or exchange is due to a mistake on our part (e.g. damaged or incorrect product), we will cover the shipping costs. If the return or exchange is due to a mistake on your part (e.g. incorrect size or color), you will be responsible for covering the shipping costs.
- Refunds will be processed as soon as we receive the returned product at the designated return address.
- Please note that it may take a few days for the refund to show up in your bank account, depending on your bank’s processing speed.
If you have any further questions or concerns, please don’t hesitate to reach out to us by email. We are always here to help.